Shipping policy
ORDER PROCESSING:
Please allow 1-3 days to process your order. Expect an email within 2-5 days to let you know your order is on the way!
FLAT RATE SHIPPING
Orders are generally shipped within 2-5 days using USPS. We do not ship outside of the United States at this time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.
The following are estimated shipping costs:
|
Economy
5 to 8 business days • Orders 0lb–5lb
|
$9.99 |
|
Economy
5 to 8 business days • Orders 5lb–70lb
|
$19.90 |
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return. Please read more in our Return Policy.
In the event that your order arrives damaged in any way, please email us as soon as possible at backcountrytack@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.